Volunteer

Working together for one mission.

Volunteering is a great way to use your skills and meet new people, all while making a difference to families with ill or injured children. At Ronald McDonald House South East Queensland, small acts make a big difference. For most of our roles, you don’t need any special skills, just a compassionate heart and the ability to commit to regular shifts.

Book in for one of our online information sessions and find out why volunteering with us is so rewarding.

Hospital Roles

  • Hospitality Cart Volunteer (Currently only available at Queensland Children’s Hospital)
  • Family Room Volunteer

House Roles

  • Guest Ambassador
  • Twilight Time
  • Kids Club
  • Breakfast Buddy
  • Cooking & baking
  • Gardening Guru
  • Facilities Friend
  • Drive

Event Roles

  • Golf days
  • Sporting events
  • Race Day
  • 50/50 Charity raffles
  • Gala Ball
  • All Night Long

Specialty Roles

  • Musician
  • Hairdresser
  • Yoga instructor  
  • Learning & development facilitator
  • Corporate administration support
  • People & Culture intern
  • Finance intern
  • Marketing & Communications intern

Are you a corporate team looking to volunteer?

Bring your team together to prepare and serve nourishing meals through our volunteer cooking program, a hands‑on experience that builds connection while giving back.

Are you ready to lend a hand?

Step 1:
Online info session

Book in for one of our online information sessions to learn more about Ronald McDonald House South East Queensland, explore our volunteer opportunities, and find out the next steps to coming on board!

Step 2:
Meet and greet

Once you’ve attended an information session, we’ll send you an email with a link so you can complete an application through MyImpact. We will then be in contact with you directly to organise a meet and greet onsite.

Step 3:
Mandatory compliance

This includes mandatory background checks, online training, and signing a volunteer agreement.

Event roles: Once signing the volunteer agreement event volunteers have graduated!

Hospital roles: There are a few extra onboarding requirements, including proof of vaccination against preventable diseases at no cost to you.

Step 4:
Start your training

Once you’ve completed all your compliance checks and onboarding, it’s time to start your training shiftsThis is usually between 3 to 6 shifts that you undertake with another volunteer or your supervisor until you feel comfortable.  

Step 5:
Graduate

Once you have completed your training shifts, you’ll be ready to put your helping hands to good use as a fully-fledged volunteerWe’ll provide you with a welcome pack, a volunteer polo shirt and we’ll confirm your schedule with you. 

What we need from you

Volunteers are the heart of all our programs, and every volunteer makes a difference to each and every family that requires our services. We ask that you commit to:  

  • Regular rostered shifts (depending on role and availability)
  • A minimum of 6 months 
  • Upholding our values
  • Respecting our Code of Conduct


If you’re unable to commit to regular shifts, you can still get involved as an event volunteer. This is a great option for those with busy schedules who still want to make a difference.

Our commitment to you

Volunteering at Ronald McDonald House South East Queensland is rewarding way you can help support families with ill or injured children. We can offer you: 

  • A fun, meaningful and safe workplace  
  • Social connection and relationship building
  • Learning and development  
  • Volunteer appreciation events  
  • National conferences
  • Ongoing support and wellbeing resources  
  • Volunteer shirt and name badge  
  • Rosters and newsletters  
  • Free parking for volunteers   
  • Any additional training you may need for your chosen role

No matter the role, when you volunteer with us, you make a valuable contribution and become part of a global community that is recognised and admired throughout the world.

Ronald McDonald House SEQ